Help Center & Resources
Most questions are answered in our documentation. Browse the resources below — organized by topic — to find exactly what you need. If you still need help, contact information is at the bottom of this page.
Get Started
Start Measuring
Open the noise meter and take your first measurement — one tap, instant results.
Step-by-Step Guide
A six-step walkthrough of the entire measurement process, from microphone access to session tracking.
Full Feature List
Detailed descriptions of every capability: real-time metering, trend charts, badges, sharing, and offline mode.
Learn & Explore
Frequently Asked Questions
In-depth answers covering accuracy, device compatibility, battery usage, data handling, and how tiers are calculated.
Noise & Productivity Blog
Long-form articles on how environmental sound affects sleep, focus, and health — with actionable strategies.
Your Trend History
Interactive charts showing your measurement patterns over days, weeks, and months.
About & Legal
About SnapRoomScore
Our mission, origin story, technical philosophy, and the audience we build for.
Privacy Policy
How the application handles data: local-only processing, no telemetry, no cloud storage.
Terms of Use
Usage conditions, accuracy disclaimers, and intellectual property information.
Cookie Policy
Details on consent storage, optional analytics cookies, and Google Consent Mode v2 implementation.
Troubleshooting Guide
Step-by-step solutions for the most common issues. If your problem isn't listed here, check the FAQ for additional detail.
Microphone permission denied or not working
Open your browser's site settings (usually via the lock icon in the address bar) and ensure microphone access is set to 'Allow.' On iOS, check Settings → Safari → Microphone. Restart the browser if changes don't take effect immediately.
Readings seem unusually high or low
Consumer microphones vary significantly in sensitivity. Ensure nothing is covering the microphone opening (finger, case, screen protector). Place your device on a stable surface at arm's length from the sound source. Compare multiple sessions in the same position for consistency.
Measurement history or badges disappeared
SnapRoomScore stores data in your browser's localStorage, which is tied to the specific browser and device. Clearing browser data, switching browsers, or using incognito mode will result in empty history. There is no cloud backup — data is kept exclusively on your device.
The app won't install as a PWA
PWA installation requires HTTPS and a supported browser. On iOS Safari, tap Share → Add to Home Screen. On Android Chrome, tap the three-dot menu → Install App. Desktop Chrome shows an install icon in the address bar. Firefox does not currently support PWA installation on desktop.
The page loads but the meter doesn't respond
Verify that your browser supports the Web Audio API (Chrome 66+, Firefox 76+, Safari 14.1+). Disable browser extensions that might block media access (privacy extensions sometimes intercept getUserMedia). Try loading the site in a private/incognito window to rule out extension conflicts.
Still need help?
If you've reviewed the resources above and still have a question, bug report, or feature suggestion, you can reach us directly:
snaproomscore@gmail.comTypical response time: 1–3 business days.